Customer Service and Technical Support
We try to make sure help on Optimal Trader is as accessible as possible. Take advantage
of any of our support options:
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Our technical support representative which is easily accessible, and free for registered
customers to converse with.
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Our extensive FAQ in which you will find answers to the most frequently asked questions
about Optimal Trader.
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Our online User Guide covering all functionality of our software and with tips on
how to use them.
- Download the complete user guide in PDF (800kb).
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The Installation Guide helps you set up Optimal Trader
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The Getting Started Guide helps you to get started with the most basic functionality.
- The Portfolio Optimization Guide is an illustraded walk-through guide of creating an optimal portfolio.
Our Support Representative can be reached by phone or email
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Phone: +46(0)31 719 3631
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Email:
Phone Support Hours
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Monday - Sunday 2am to 2pm, Eastern Time (7am to 7pm, Greenwich Mean Time)
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